Refund Policy

Refund Policy

Effective Date: Current

At TheTez, we strive to provide high-quality digital products and services. Please review this Refund Policy before making a purchase.

1. Digital Products & Services

All purchases of digital products, downloadable content, or online services are generally non-refundable once access has been granted.

2. Refund Eligibility

Refunds may be considered in the following cases:

  • Duplicate or accidental payments.
  • Technical issues preventing access that cannot be resolved.
  • Product or service not delivered as described.

3. Refund Request Process

  • Submit refund requests within 7 days of purchase.
  • Include your registered email, order ID, and reason for the request in the email.
  • Requests after 7 days may not be eligible for a refund.

4. Refund Processing

Approved refunds will be processed within 7–10 business days to the original payment method.

5. Non-Refundable Cases

  • Change of mind after purchase.
  • Partial or full usage of the product or service.
  • Violation of our Terms & Conditions.

6. Changes to This Policy

TheTez reserves the right to update this Refund Policy at any time. Any changes will be posted on this page.

7. Contact Us

For refund-related questions, contact us at: info@thetez.online

Shopping cart